Course: Project Service Design & User Experience credits: 5
- Course code
- FMVP23PRJ2
- Name
- Project Service Design & User Experience
- Study year
- 2023-2024
- ECTS credits
- 5
- Language
- Dutch, with parts in English
- Coordinator
- S.C.M. Lechner
- Modes of delivery
-
- Guest lecture
- Project-based learning
- Assessments
-
- Project Service Design & User Experience - Report
Learning outcomes
The student:
1. Researches a simple facility issue and writes a research report on it;
2. Designs and describes processes of a facility service through various techniques;
3. Analyzes and (re)designs a simple facility service process of an organization using different techniques and advises on improvement of this process for the benefit of the customer experience and/or sustainability;
4. Develops and reports policy for both an existing and renewed facility service taking into account recent trends and the needs of the organization and customers.
1. Researches a simple facility issue and writes a research report on it;
2. Designs and describes processes of a facility service through various techniques;
3. Analyzes and (re)designs a simple facility service process of an organization using different techniques and advises on improvement of this process for the benefit of the customer experience and/or sustainability;
4. Develops and reports policy for both an existing and renewed facility service taking into account recent trends and the needs of the organization and customers.
Content
No content available
Included in programme(s)
School(s)
- Institute of Future Environments