Course: Professional Skills 7: Diversity, Inclusion & Languages credits: 3

Course code
ICVB21CSC3
Name
Professional Skills 7: Diversity, Inclusion & Languages
Study year
2023-2024
ECTS credits
3
Language
English
Coordinator
T.I. Voaides
Modes of delivery
  • Practical / Training
Assessments
  • Prof. Skills 7 - Other assessment

Learning outcomes

Competences Programme learning outcomes (PLOs) at level 2
Junior professionals:
Test for which the PLO applies
  1. Context & strategy
  1. Identify relevant developments for the organisation, monitor international and intercultural developments, and translate the implications into communication policy.
Advisory Skills 7
  1. Monitor developments in the professional field as well as in the national and international media landscape, and are able to translate these insights into communication strategy.
Advisory Skills 7
  1. Target group & behaviour
  1. Conduct applied research in a methodological way and use suitable research methods.
Advisory Skills 7
  1. Account for communication interventions based on knowledge, theory and research insights.
Advisory Skills 7

Content

In this module students learn to consider, in their personal and professional communications, the cultural background of the clients and other stakeholders assumed based on critical incidents. Using various methods (Cultural Detective, DMIS, Diavers, TOPOI), students learn to analyse a series of intercultural incidents and are encouraged to explore in depth and express their opinions in relation to the topics relevant for each incident.

The student will learn and practice to engage, in a culturally sensitive manner, in conversations with potential clients and colleagues while advising and giving feedback/feedforward to each other. At the end of the module the student will be able to demonstrate awareness of different (organizational) cultures and sub-cultures and styles of communication and adjust their professional behaviour accordingly.

Students also participate in an online intercultural competence test (IDI scan) and develop an intercultural development plan based on this test.
 

School(s)

  • School of Communication, Media & IT