Course: Professional Skills 8: Intercultural Facilitation & Languages credits: 3

Course code
ICVB21INT3
Name
Professional Skills 8: Intercultural Facilitation & Languages
Study year
2023-2024
ECTS credits
3
Language
English
Coordinator
T.I. Voaides
Modes of delivery
  • Practical / Training
Assessments
  • Advisory Skills 8 - Other assessment

Learning outcomes

Competences Programme learning outcomes (PLOs) at level 2
Junior professionals:
Test for which the PLO applies
  1. Context & strategy
  1. Identify relevant developments for the organisation, monitor international and intercultural developments, and translate the implications into communication policy.
Advisory Skills 8
  1. Target group & behaviour
  1. Investigate the needs and wishes of the target group, and understand the contextual/cultural factors that affect the behaviour of the target group.
Advisory Skills 8
  1. Concept & creation
  1. Elaborate a creative concept tailored to the wishes of the national or international target group and/or the organisation's goals. 
Advisory Skills 8
  1. Create relevant content tailored to the concept and the organisation's goals.
Advisory Skills 8
  1. Persuasion & commitment
  1. Advise on the organisation's communication as an internal and/or external adviser/consultant, taking into account the organisation's communication strategy.
Advisory Skills 8
  1. Communicate orally and in writing in a correct, target group-oriented, business-like and concise manner, and consequently create commitment.
Advisory Skills 8

 

Content

In this block students learn the skills they need as a junior communications professional in the role of the facilitator in the context of intercultural communication. It is about:
• Facilitating to stimulate interaction between people and groups (in an intercultural
context).
• Using different facilitation techniques and tools when dealing with multicultural groups.
• Giving intercultural sensitive advice to a client (on dealing with intercultural differences).

In the advisory skills classes students are trained to stimulate interaction between people and groups in a workshop or training session on intercultural communication. The advisory skills classes are related to the lectures and seminars on Intercultural Communication and Facilitation.

School(s)

  • School of Communication, Media & IT