Course: Project Service Design & User Experience credits: 5
- Course code
- FMDP23PRJ2
- Name
- Project Service Design & User Experience
- Study year
- 2024-2025
- ECTS credits
- 5
- Language
- Dutch, with parts in English
- Coordinator
- S.C.M. Lechner
- Modes of delivery
-
- Guest lecture
- Project-based learning
- Assessments
-
- Project Service Design & User Experience - Report
Learning outcomes
The student:
- Investigates a simple facility issue and writes a research report about it;
- Analyzes and (re)designs a simple facility service process of an organization based on different techniques and advises on improvement of this process for the benefit of the customer experience and/or sustainability;
- Demonstrates adequate verbal skills
- Investigates a simple facility issue and writes a research report about it;
- Analyzes and (re)designs a simple facility service process of an organization based on different techniques and advises on improvement of this process for the benefit of the customer experience and/or sustainability;
- Demonstrates adequate verbal skills
Content
No content available
Included in programme(s)
School(s)
- Institute of Future Environments