Course: Suitcase of knowledge credits: 5

Course code
IFVB24SUI
Name
Suitcase of knowledge
Study year
2024-2025
ECTS credits
5
Language
Dutch, with parts in English
Coordinator
G.J. Offringa
Modes of delivery
  • Tutorial
Assessments
  • Computer - Computer, organised by STAD examinations

Learning outcomes

1.            The student explains the factors that contribute to the inclusive perception (experience) of end-users.
2.            The student shows how an innovative experience fits with the organisational strategy or contributes to the organisational objectives.
3.            The student applies environmental psychology and theories of hospitality to improving the experience.
4.            The student uses different methods to measure the quality of the experience.
 

Content

In this section, the student gains knowledge that can be applied in the project. The hospitality knowledge acquired earlier in the programme is deepened. The overarching theme is experience. Related topics covered through articles are strategy, hospitality, environmental and experiential psychology, inclusiveness/diversity and working environment.
Assessment consists of a written examination with open questions.