Course: Project Service Design & User Experience credits: 5

Course code
FMVP25PRJ2
Name
Project Service Design & User Experience
Study year
2026-2027
ECTS credits
5
Language
Dutch, with parts in English
Coordinator
H. Tebbes
Modes of delivery
  • Guest lecture
  • Project-based learning
Assessments
  • CGI - Oral
  • Project Service Design & User Experience - Report

Learning outcomes

The student:
- Investigates a simple facility issue and writes a research report about it;
- Analyzes and (re)designs a simple facility service process of an organization based on different techniques and advises on improvement of this process for the benefit of the customer experience and/or sustainability;
- Demonstrates adequate verbal skills

Content

No content available

Included in programme(s)

School(s)

  • Arts, Design & Built Environment