Vak: International Facilitator credits: 15

Vakcode
LCVM21MIC04
Naam
International Facilitator
Studiejaar
2024-2025
ECTS credits
15
Taal
Engels
Coördinator
A.J. Berg
Werkvormen
  • Gastcollege
  • Intervisie
  • Opdracht
  • Practicum / Training
  • Probleem gestuurd onderwijs
  • Werkcollege
  • Zelfstudie
Toetsen
  • International Facilitator - Overige toetsing

Leeruitkomsten

PLO A2: Shows a high level of intercultural sensitivity to local and global diversity, by demonstrating appropriate facilitation skills to engage and interact with diverse and multiple stakeholders.
PLO B4: Employs the use of (social) media analytics and metrics in the measurement of data and translates data into actionable insights to improve communication outcomes.
PLO D8: Synthesizes complex concepts and behavioral insights, converts these to (brand) narratives, and advises on the use of (brand) narratives to facilitate communication with stakeholders.
PLO E9:  Demonstrates continuous learning and improvement independently and with others, by reflecting on professional behavior and professional goals
PLO E10: Reflects purposefully on leadership, cultural values and ethics of self and others in line with professional and societal expectations.

Inhoud

In this 15 EC module you will demonstrate your competences as an International Facilitator. You will build stakeholder trust and facilitate (change) processes and decision-making in culturally diverse groups. Learning in this module is guided by an unifying ‘capstone’ project that connects and aligns learning across all topics in the module. The project is supported by study units in communication & behaviour and international facilitation:
 
Capstone Project 4
The student assists client organizations in creating innovative communication interventions to address a diversity of real-world issues and challenges. The student will focus on facilitating change collaboratively. Deliverables include a whitepaper featuring innovative communication solutions to inform decision making and a toolkit to implement solutions, based on insights from behavioural change communication theory and from interviews.

Communication and Behaviour
International facilitators assist organizations in implementing change by guiding individuals and groups to desired behavioural outcomes. Change in behaviour can take many forms such as accepting a new behaviour, abandoning an old behaviour, or switching to a different one. The student will analyze various theories and frameworks related to social and behavioural change and study the use of different communication approaches to address global and organizational challenges. Relevant case studies will be used in support of these theories (branding campaigns, social movements, political campaigns, etc.). The changing landscape of communication technologies and its connection with behavioural change will also be covered in this interdisciplinary study unit.

Intercultural Facilitation: professional training
In this hands-on training, the student will learn two group facilitation methods: the Focused Conversation Method and the Consensus Workshop Method. In addition, practical tools will be offered that enable energetic productive, inclusive and meaningful stakeholder participation. Culturally - based stakeholder assumptions and intercultural group dynamics will be a special focus area. The student develops a personal facilitative style and learns how to deal with resistance. At the end of the training the student develops the design for a meeting, event or workshop and co-facilitates (part of ) an offline or online session.

The different elements are assessed as integrative parts of the module’s master portfolio and in a competency-based interview.

Contact person: Antonia Hein
Contact information: a.hein@pl.hanze.nl
 

 

Opgenomen in opleiding(en)

School(s)

  • Instituut voor Communicatie, Media & IT