Course: Quality of Housing and Services credits: 3
- Course code
- IFVB18M&GKHS
- Name
- Quality of Housing and Services
- Study year
- 2019-2020
- ECTS credits
- 3
- Language
- Dutch, with parts in English
- Coordinator
- CONVERSIE
- Modes of delivery
-
- Tutorial
- Assessments
-
- Quality of Housing and Services - Written, organised by STAD examinations
Learning outcomes
Main learning outcome
Is familiar with the quality aspects of the work environment, and describes and explains them in the dimensions of a quality model related to buildings and associated services.
The student:
•describes the activities associated with the management of buildings and building-related services
•specifies the service quality (using management tools and measurement criteria) of management processes for buildings and building-related services
•describes and explains all the dimensions of quality models, and applies these models to an organisation in relation to the management of buildings and associated services
Is familiar with the quality aspects of the work environment, and describes and explains them in the dimensions of a quality model related to buildings and associated services.
The student:
•describes the activities associated with the management of buildings and building-related services
•specifies the service quality (using management tools and measurement criteria) of management processes for buildings and building-related services
•describes and explains all the dimensions of quality models, and applies these models to an organisation in relation to the management of buildings and associated services
Content
No content available
Included in programme(s)
School(s)
- School of Facility Management