Course: Introduction to FM and Hospitality credits: 5
- Course code
- IFVP18WFMKFM
- Name
- Introduction to FM and Hospitality
- Study year
- 2019-2020
- ECTS credits
- 5
- Language
- Dutch, with parts in English
- Coordinator
- CONVERSIE
- Modes of delivery
-
- Tutorial
- Assessments
-
- Introduction to FM and Hospitality - Written, organised by STAD examinations
Learning outcomes
Main learning outcome
The student can outline the principles of and the developments within and between the branches of FM and hospitality management
The student:
The student can outline the principles of and the developments within and between the branches of FM and hospitality management
The student:
- outlines different definitions of facility management and describe various future developments
- specifies a number of key trends and developments in the environment of organisations and explains their impact on the facility organisation
- specifies various ways in which a facility management organisation defines its objectives, and distinguishes between general objectives and facility management objectives
- indicates the possible applications of competence profiles
- specifies four levels of production that define a hospitality experience
- identifies five branches of the hospitality industry, particularly activities in the hotel industry and hotel management
- recognises relevant developments and principles of hospitality outside of the hospitality industry
- specifies hospitality tools and metrics that provide insight into the hospitality of the FM organisation
Content
No content available
Included in programme(s)
School(s)
- School of Facility Management